All guides

Ask Famu support for help

Send us a question or a problem, with a screenshot or photo, and follow the conversation until it is sorted.

  1. Open Support from the menu and tap New request.
  2. Pick what it is about, then tell us in your own words.
  3. Add up to three photos or screenshots — a picture of the screen is often the quickest way to show us.
  4. We reply on the same request: the bell lights up and we email you. Open it to read the answer.
  5. Reply there if you still need help — even on a resolved request, a reply opens it again.
Open Famu →